Shipping, Delivery & Payments
We ship worldwide and carefully pack every order by hand.
Shipping
- Processing time: 1–2 business days
- Tracked shipping: flat $5.00 ($7 for orders under $5)
- Free shipping: on orders over $35
- Tracking: included with every order
- Shipping origin: Ukraine
We offer fast processing, tracked shipping, and clear order updates once your package is on the way
Shipping Destinations
We ship to the United States and many international destinations. Delivery options and transit times may vary depending on the destination country, customs processing, and the shipping carrier.
United States
- Tracked shipping available
- Free shipping on orders over $35
- No extra customs fees for US orders
Canada, UK, Europe & Other International Destinations
- Tracked shipping available
- Free shipping on orders over $35
- Delivery times vary by destination and local carrier
- Customs, import duties, VAT, or local taxes may apply depending on your country
Estimated Delivery Times
Average delivery times vary by destination and carrier.
- United States: [8-14 business days]
- United Kingdom: [10-14 business days]
- Europe: [10-14 business days]
- Canada, Australia & New Zealand: [21-30 business days]
- Other international destinations: [14-30 business days]
Please note:
- delivery times are estimates, not guarantees
- shipping delays may happen during holidays, severe weather, customs inspections, or carrier disruptions
- once your package has been handed to the carrier, transit time is outside our control
Order Processing
All orders are processed within 1–2 business days.
Orders are not processed or shipped on weekends or public holidays.
During busy periods, new releases, or seasonal sales, processing may take slightly longer, but we always do our best to ship as quickly as possible.
Tracking Information
All orders include tracking.
Once your order ships, you will receive a shipping confirmation email with your tracking information. Please allow a little time for tracking to update after dispatch.
Customs, Duties & Import Taxes
United States: no extra customs fees apply to US orders.
Other destinations: customs, import duties, VAT, or local taxes may apply depending on your country. We will do everything we reasonably can to make delivery smooth and straightforward, but any customs or import charges are determined by your local authorities
Incorrect Address Information
Please make sure your shipping address is correct before placing your order.
If an order is returned due to an incomplete or incorrect address, the buyer is responsible for any reshipping costs.
Lost, Delayed, or Stolen Packages
Once a package has been shipped, it is in the hands of the carrier.
If your tracking has stopped updating or your package appears delayed, please contact us and we will do our best to help you investigate the issue.
We are not responsible for packages marked as delivered by the carrier but not received, though we will always try to help where we can.
Split Shipments
In rare cases, large orders or orders containing certain items may ship in more than one package. If that happens, you will receive tracking for each shipment.
Payments
We accept major payment methods, including:
- Visa
- Mastercard
- American Express
- JCB
- Discover
- Diners Club
- Apple Pay
- PayPal
If you choose PayPal at checkout, you will be redirected to PayPal to complete your payment and then returned to our store.
All prices are shown in the selected store currency at checkout.
Returns & Refunds
For full details about returns, exchanges, and non-returnable items, please see our Refund Policy.
Questions?
If you have any questions about shipping, delivery, payments, or your order, please contact us
We’re always happy to help.